Returns and Exchanges

At Arisa Fashion, we want you to feel confident shopping with us. If you are not fully satisfied with your purchase, we are here to make your return or exchange experience smooth and fair. This Return & Exchange Policy applies to all purchases made on arisafashion.com.

1. General Return Window

  • All eligible items may be returned or exchanged within 14 days of the purchase date.
  • Items must be in their original condition: unworn, unwashed, undamaged, and with all tags attached.
  • Items that are defective or arrived damaged may be returned regardless of condition, provided you notify us within the return period.
  • Final Sale items, products sold “as is,” gift cards (except where required by law), and gift boxes are not eligible for return or exchange.

2. Final Sale Items

Merchandise marked as “Final Sale” is sold as is and may not be returned, exchanged, or adjusted in price.

3. Right to Refuse Returns

We reserve the right to refuse or limit returns and exchanges for any reason, including excessive return activity or items returned in non-compliant condition.

4. Processing Time

Please allow up to 7 business days for us to process your return after it has been received at our facility. Refunds will be issued back to the original method of payment.

5. Returns by U.S. Mail

If you would like to return your item(s) by mail:

  • Please visit our returns portal to download and print a prepaid return shipping label.
  • A $7.00 processing fee will be deducted from your refund when using our prepaid label.
  • If you prefer to use your own carrier, we recommend a trackable and insured shipping service to ensure safe delivery.

Return Address:

Aris A’s – Returns Dock

11172 Elm Ave

Rancho Cucamonga, CA 91730

6. Exchanges

Need a different size, color, or item? We offer Quick Exchange Service for your convenience:

  • Call us at 1.877.369.7038 to request an exchange.
  • We will process the replacement order immediately, charge your designated credit card, and waive standard ground shipping fees for the exchange.
  • You may then return the original item through our standard return process.
  • Exchanges are subject to availability. If an item is unavailable, a refund will be issued instead.

7. Refund Policy for Returned Checks

  • For any NSF (non-sufficient funds) checks, a $25 service fee or the maximum permitted by law will apply.
  • The check amount and service fee may be collected via electronic debit or bank draft from your account.

8. International Returns

  • International customers are responsible for all return shipping costs, customs duties, and taxes.
  • Refunds will exclude duties, taxes, and any original shipping fees.

9. Consumer Protection Compliance (U.S. Only)

  • Returns and refunds are processed in accordance with U.S. consumer protection laws.
  • Under the Federal Trade Commission (FTC) Mail Order Rule, we are required to ship orders within the time stated at checkout, or else offer you the right to cancel with a full refund.
  • California residents may also have specific refund rights under California Business & Professions Code and other applicable state regulations.